Shipping policy

Processing times
Orders are processed within 1–2 business days of receiving payment, Monday to Friday, excluding public holidays.

Carriers and delivery times
Shipments are handled by selected express couriers (GLS, BRT or DHL). Estimated delivery times are:

Italy: 2–4 business days
Europe: 5–8 business days

Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by the courier.

Shipping costs
Shipping costs are calculated at checkout based on the destination and the weight of the order. Free shipping is available for orders over €99 within Italy.

Wine shipping: seasonal considerations
Our wines are shipped in protective packaging to ensure they arrive intact. During the summer months (June–August) and in extreme temperatures, we may temporarily suspend shipments to preserve the quality of the wine. If this happens, we will contact you directly.

Tracking
Once your order has been shipped, you will receive an email with a tracking number so you can track your order in real time.

Damaged packages or failed delivery
If your package is damaged, please photograph the packaging upon delivery and contact us within 24 hours at info@marencovini.com. If delivery is unsuccessful, the courier will make a second attempt or leave a notice with instructions for collection from the depot.

Restrictions
Some destinations may be inaccessible or subject to customs restrictions on shipping alcoholic beverages. Please check the applicable regulations in your country before placing your order.