Booking terms

Cancellation
Cancel free of charge up to the day before your visit for a full refund.
Same-day cancellations are not refunded: you'll receive a voucher to rebook the same experience, valid for 12 months.

No-shows
No refund or voucher is given if you don't show up without notice.

How to cancel
Email visit@marencovini.com or call +39 0144 363133. The time of your email determines which terms apply.

If we cancel
If we have to cancel, you can choose a new date or a full refund.

As these are leisure services booked for a specific date, the 14-day right of withdrawal does not apply (Art. 59(n), Italian Consumer Code).